Customer Service Representative St-Denis

WHY CRYSTAL DREAMS?
Crystal Dreams is one of the most popular Crystal Stores in Montreal with two retail locations in Montreal. As a Crystal Dreamer, you’ll have the unique opportunity to become part of a movement based on mindfulness, spirituality, intuition, crystals, reconnecting with nature and building a positive community.

Crystal Dreams Highlights :

• Crystal Dreams is one of the largest retailers of stones, jewelry and natural products in Canada. We are happy to welcome customers in our two retail stores in Montreal and a third store opening soon!
• Young and dynamic team! As this company grows, it gives its team members the opportunity to grow as well.
• Crystal Dreams is the organizer of the Metaphysical & Spiritual Shows of Canada which are taking place in many cities such as Montreal, Toronto, Quebec City, and Ottawa. Each one of these events brings an attendance of around 12,000 visitors per weekend with over 120 exhibitors per event.
• The company has hosted dozens of seminars on personal development and crystals for hundreds of attendants per event.
• The CEOs vision of Crystal Dreams is to built one of the largest Crystal Park in Canada known as “Crystals Dreams World” which will begin its development and planning in 2021-2022. This will be the first sanctuary to celebrate spirituality in Canada.
• Crystal Dreams is about giving back to the community, encouraging people to connect with their intuition and raising awareness about wellbeing.

Crystal Dreams has become a role model in its field thanks to its innovation in E-commerce. This international Crystal Store is a major influencer in social media with over 150,000 followers on various platforms and more people joining every day.

This job opportunity will allow you to be involved and learn useful skills that will help you develop your professional career. Take advantage of this once in a lifetime experience! Your journey at Crystal Dreams will allow you to take on new challenges, adventures, and take part in a rewarding job. If there is something Crystal Dreams has taught us, is that everything is possible and “Change” is the name of the game! The possibilities are literally endless and if we all work together, nothing will be impossible to achieve. So dream big, persist and act as if everything is possible!

Job Description
Crystal Dreams is currently looking for a Customer Service Representative for its store in Montreal. The ideal candidate is friendly, smiles and has a positive attitude when serving clients and when working in a team. A Customer Service Representative’s job is to serve clients with the best service possible and helping the store running smoothly by taking on some tasks, such as:

• Provide an excellent customer service
• Operate a cash register system (POS) with debit / credit cards
• Achieve some computer tasks on a Mac OS operating system
• Demonstrate an interest, a passion for our products
• Ability to solve problems and to answer the clients requests
• Packing products for online orders
• Maintain the store clean and organized
• Tagging and facing in the store
• Receiving shipments of stones and other products
• Inventory maintenance

We are looking for:

• Sales and customer service experience: 1 year minimum
• Be comfortable using a computer: Gmail, Google Sheets, Google Drive, Word, Excel, Mac OS and Social Medias
• Cash register Experience: 1 year minimum
• Ability to multitask
• Bilingual (French and English) *** Mandatory
• Excellent learning ability
• Flexibility, punctuality, respect the schedule
• Teamwork ability
• Ability to use a cash register system / POS

Advantages:

• An advantageous employee discount on the merchandise
• Opportunities of growth and career in the company
• Young, dynamic, technology oriented and rewarding work environment
• Pleasant work environment, coffee, tea & uniform provided
• Traveling with our team for corporate events throughout Canada and USA

If you are interested in being part of the Crystal Dreams Team, please send us your CV, availabilities and references to : [email protected]